What do I need to do as a live-in carer?

So far, we have introduced a step of measures to minimize the risk to yourselves and our clients, ensuring that you are well equipped, confident and informed to deal with the situation.

Training

As a carer, you should have received an email providing access to two pieces of training, infection control, and hand hygiene. It is mandatory that you complete this refresher training to ensure you can minimize the risk to you and your client. You can access the training portal here.

Company Policy

We ask that all of our carers access the company policy system (QCS), which enables access to all of our company policies.

We ask kindly that you read our policies on:

• Coronavirus (COVID-19) – HS15
• Infection Control – CC34

To access the system, just click this link. You can log in using your email address and the password ‘ena123’. Please reset this to a password of your choice once you have logged in.

Traveling Abroad

The UK Government and most countries have advised against all but essential travel.

Our company’s stance is that we would ideally like our existing carers to stay in placement with their client during this period of uncertainty, ensuring that all our carers and clients are safe and secure.

ENA requests that carers declare any planned travel outside of the UK within the upcoming 4 weeks using this form, click here.

External Reading

We also strongly recommend you remain informed by looking at the guidance provided by the NHS and Government weekly where possible, you can access this information in the links provided below.