What is domiciliary care?
Domiciliary care — also known as hourly care — involves a care assistant visiting you in your home, supporting your daily needs and enabling you to maintain your independence. With this kind of help, you can continue to live in your own home, keeping to your familiar routine and doing those things you enjoy.
Key elements of ENA domiciliary care
Highly-trained care assistants
We hold high expectations of our domiciliary carers — expectations which must be met before joining our team. With value-based interviewing and key criteria, we can ensure candidates are a perfect match for our high standards.
Rigorous recruitment processes, thorough background checks and on-the-job supervision further guarantee the calibre of our staff.
Guaranteed care cover
Our 24/7 care helpline is in place to support our clients and carers outside of office hours. This service offers a qualified care team who can be called upon at short notice, should an emergency ever arise.
Expert care and advice
Our team has a combined experience of over thirty years in the domiciliary care industry and, as such, we are well-equipped to manage your care needs. Working with other health professionals such as social workers, GPs and therapists, we do everything we can to support the delivery of the best possible health outcomes.
We have access to a unique support network of experts in the domiciliary care industry and, if ever there’s something we can’t help you with, we will be happy to refer you to a relevant professional who can. We are constantly striving to use best practice and improvement techniques in the provision we offer.