Our fast response service includes a 24/7 urgent response line which will put you in touch with an on-call Co-ordinator at any time of the day or night should you need them. We also have a response team of carers available at any time to step in should they be required. This means that on top of your service, should you need additional assistance or emergency help whether it is the day or night, we are here to help.
We understand that your care needs to be covered 24-hours of the day and we are here to support you and your carer. Unlike any other care company, we guarantee cover of care which means with our experienced care co-ordinators, trained carers and fast response service you really can have peace of mind that we are here to help you 24-hours, 7 days of the week.
Over 80% of our clients have been referred to us by friends or family and we pride ourselves for really taking the time to listen and help each of our clients whether it is about their care service or if they need help finding funding. As a company we are continually developing our services and our training to improve and innovate what we offer to individuals. This is apparent in the care options we provide, the caring attitude of our staff and the feedback we receive from our current clients.