The ENA Story
Edna developed juvenile arthritis in her teens, which made movement in her arms and legs gradually more difficult. In 1993, aged 63, Edna had an accident in her home slipping over in her bathroom, breaking her arm. In hospital, the nurses would often forget that Edna was unable to eat unassisted and Edna was regularly overlooked.
Over time, it began to become harder and harder to ensure that Edna was being properly cared for. Edna’s husband Ronnie, also arthritic in his legs, was unable to care for Edna alone. It became clear to Clare, a full time registered nurse that the health of her friend was deteriorating. Clare and Claudio decided to invite Edna to stay in their 2-bed flat with their 3 children. They took it upon themselves to look for a long-term solution to help Edna return home. Edna had become so frail during her stay in hospital. The day Edna discharged herself, she could easily be lifted from her bed to the car.
At the time, they couldn’t find a homecare company that provided trained live in carers. Those that claimed they did, were unable to provide staff who could assist with tasks such as mobility transfers. This left Edna and Ronnie relying on friends to help them wash, dress and leave the house. By this point, it was clear that other companies were unable to provide the standard of care that Edna needed. Edna asked Clare and Claudio to help find her capable carers. Clare and Claudio found 2 carers – Tony and Michel. Tony and Michel were trained to care for Edna and Ronnie and the European Nursing Agency (ENA), began.