Each of our care assistants is handpicked through our recruitment process. This includes a face to face interview and vigorous background check. This ensures that each of our carers is safe to work before they even finish our training programme.
Our HR team check identity documents, previous work references and complete an enhanced Disclosure and Barring Service check (DBS) previously known as a CRB. Our HR team have extensive experience in recognising what we believe are essential characteristics of an excellent caregiver. Carers are also screened during our in-house training course. This is taught by experienced trainers and includes an assessment by which they must understand and pass the 10 standards of care as regulated by the Minimum National Standards and Skills for Care.
The safety of our clients is always at the forefront of our recruitment process. We protect the safety of our clients and maintain the highest standard of our carers promoting dignity and respect within the home at all times.