For full-coverage in every 24-hour period, we will provide you with two live-in carers. As one carer works the other rests and vice versa.
As we look to set up your 24-hour live-in care service, we will match you with carers who have specific expertise in any health condition(s) you have. We will also aim to find carers who share some of your interests or hobbies, and whose company you will enjoy. We want our clients to feel relaxed and happy with their live-in carers, so compatibility is vital. If, in the unlikely event, you feel your live-in carers aren’t right for you, we will aim to find someone more suitable.
We will visit you/your relative to complete an assessment with absolutely no obligation to proceed. During this visit we will create a bespoke care plan, with yours/your relative’s full involvement, and this will be regularly reviewed if you proceed with having our 24-hour live-in care. We will carefully document all of yours/your relative’s healthcare needs, and work with any other professionals involved in yours/your relative’s care, including understanding the discharge plan if you/your relative are currently in hospital. We will also ensure we are fully aware of your wishes and preferences. All of our live-in carers know the importance of never taking over your home or doing more than you would wish for them to do.
To ensure comprehensive and safe support, your live-in carers will be fully trained and vetted to give you complete peace of mind. Many of our live-in carers have extensive experience in providing 24-hour live-in care, and bring a wealth of knowledge and good practice to their care provision.