As we look to set up your elderly home care service, we will aim to match you or your relative with a live-in carer who shares some of your interests or hobbies, and whose company you will enjoy. We want our clients to feel relaxed and happy with their live-in carer, so compatibility is vital. If, in the unlikely event, you feel your live-in carer isn’t right for you we will aim to find someone more suitable.
We will visit you/your relative to complete an assessment with absolutely no obligation to proceed. During this visit we will create a bespoke care plan, with yours/your relative’s full involvement, and this will be regularly reviewed if you proceed with having our elderly home care. Alongside documenting all of yours/your relative’s healthcare needs, we will also ensure we are fully aware of your wishes and preferences. All of our live-in carers know the importance of never taking over your home or doing more than you would wish for them to do.
To ensure comprehensive and safe support, your live-in carer will be fully trained and vetted to give you complete peace of mind. Many of our live-in carers have extensive experience in supporting older people and bring a wealth of knowledge and good practice to their in-home elderly care provision.
We know that engaging with care services is often a big step for an older person, and we are committed to working with our clients and their families (if our clients wish for this to happen) every step of the way. With consent, we can provide regular updates for family members and help to keep everyone connected either virtually or in-person.