As we look to set up your physical disability home care service, we will match you with a live-in carer who has specific expertise in the disabilities that you have. We will also aim to find a carer who shares some of your interests or hobbies, and whose company you will enjoy. We want our clients to feel relaxed and happy with their live-in carer, so compatibility is vital. If, in the unlikely event, you feel your live-in carer isn’t right for you, we will aim to find someone more suitable.
We will visit you/your relative to complete an assessment with absolutely no obligation to proceed. During this visit we will create a bespoke care plan, with yours/your relative’s full involvement, and this will be regularly reviewed if you proceed with having our live-in physical disability care. We will carefully document all of yours/your relative’s healthcare needs, and work with any other professionals involved in yours/your relative’s care, including understanding the discharge plan if you/your relative are currently in hospital. We will also ensure we are fully aware of your wishes and preferences. All of our live-in carers know the importance of never taking over your home or doing more than you would wish for them to do.
To ensure comprehensive and safe support, your live-in carer will be fully trained and vetted to give you complete peace of mind. Our live-in carers who need to meet more complex healthcare needs receive additional training and are overseen by our registered nurses and clinically-led team. In addition, many of our live-in carers have extensive experience in providing disability care, and bring a wealth of knowledge and good practice to their care provision.