Welcome to ENA Care Group
We understand the challenges that come with choosing a home care provider for yourself or a loved one.
Which is why our expert healthcare professionals work with you to develop a custom care plan tailored to your unique needs and choices. We pride ourselves on providing the highest standard of care, backed by our multi-award-winning, in-house training team and dedicated care staff.
Every care package at ENA is fully managed by a dedicated Care Manager and includes access to our 24/7 on-call service, ensuring support is always available. Discover more about our live-in care and hourly care services, or contact our friendly team to begin your care journey today.
We are with you every step of the way.
Our Services
Live-in Care
As one of the first companies to provide live-in care throughout the UK, we have over 25 years experience in both training our carers and in providing a professional level of live-in care services.
We cover it all, from employment matters – salaries, benefits and leave, for example – to providing a wide range of services including everything from complex nursing care, to mobility aids, and more.
Domiciliary (Hourly) Care
An excellent option for those continuing to live at home with a high level of independence.
A domiciliary carer can help with many tasks, from light housework to doctor’s visits, to assisting you with taking medication. Anything that requires a little extra help while allowing you to live the life you choose.
Need Something Else?
If neither Live-in or domiciliary care suits your needs or situation, we can still support you with our bespoke care service.
Please reach out to a member of our friendly team today to discover how we can support you.
The ENA Journey
1. Enquiry
Your journey with ENA begins with an enquiry. You can reach out to us via phone, email, or our website to express your interest. A dedicated team member will respond to your enquiry to discuss your specific care needs and preferences, provide information about our services, and answer any questions you may have.
This is an essential step to ensure we understand your requirements and how we can best assist you.
2. Assessment
With your needs understood, the next step is the Care Assessment. This detailed evaluation is typically conducted in your own home, by one of our experienced care managers.
The assessment captures a comprehensive understanding of your personal, clinical, and social needs to tailor a care plan that fits perfectly with your lifestyle.
3. Carer Selection
Based on your new, personalised care plan, we match you with one or more of our qualified and compassionate carers. We consider various factors such as personality, interests, and the specific skills needed to meet your care requirements.
Our goal is to find a carer who not only fits your needs professionally but also personally, as building a positive relationship is key to the success of your care.
4. Ongoing Support
Once care has commenced, your dedicated Care Manager remains actively involved to ensure the highest quality of care is maintained.
We conduct regular check-ins and home visits with you to assess the care plan's effectiveness and make any necessary adjustments. Our support team is also available 24/7 to address any concerns or changes in your condition, ensuring peace of mind for you and your loved ones.
